What is ucplus Desktop?
ucplus Desktop is the standard user desktop client (available on PC and Mac), providing a range of features dependent upon the license type used.
Features include desktop call control, presence, messaging, click to dial, integration with Outlook, Google Contacts and Lotus Notes but excludes integration to the other business application systems supported by ucplus Fusion.
Extra provides all the features of Express and in addition, provides enhanced call history.
Preferred device selection, availability-based actions and the Presence window's combined view also available with this license.
Fusion provides all the features of Extra and in addition, provides integration (caller preview, screen popping, Address Book searching) to an extended range of popular CRM and other customer facing applications.
Other databases can be supported on request. Click here to find out more about the applications we work with.