As of April 16, 2020 SARS-CoV-2 Response

We are committed to the safety and health of all Worldwide Employees and Customers and will be following all guidelines of the World Health Organization (WHO), Centers for Disease Control and Prevention (CDC), Public Health England and applicable local governments. During this time all our global teams will be following Work-From-Home directives and will continue to work normal business hours. We apologize for any delay in responses and appreciate your understanding.

What is ucplus Desktop?

ucplus Desktop is the standard user desktop client (available on PC and Mac), providing a range of features dependent upon the license type used.

ucplus Express

Features include desktop call control, presence, messaging, click to dial, integration with Outlook, Google Contacts and Lotus Notes but excludes integration to the other business application systems supported by ucplus Fusion.


ucplus Extra

Extra provides all the features of Express and in addition, provides enhanced call history.

Preferred device selection, availability-based actions and the Presence window's combined view also available with this license.


ucplus Fusion

Fusion provides all the features of Extra and in addition, provides integration (caller preview, screen popping, Address Book searching) to an extended range of popular CRM and other customer facing applications.