ucplus can be used to tell you who is calling before you answer the phone.
This can prove beneficial in many ways.
When you are busy working on a project it can allow you to be selective about which calls to answer.
Also, it can allow you to greet the caller in a more personal way.
When receiving a call it is very easy to store the caller's name for future use.
Also with CRM integration, callers' details are quickly searched and displayed.