ucplus

English (UK)
Solutions brochure

Overview

ucplus Operator Console is a full screen client application designed to make your phone easier and more convenient to use.

ucplus Operator Console is a fully featured PC Console application incorporating many of the benefits of ucplus, including:
  • Extension or User status
  • Messaging
  • A range of dialling options
  • Full CRM/Database integration for both directory searching, dialling and 'popping' contacts.

With ucplus Operator Console, it is possible to automatically pop a script and associated notes when a DID number is called. This is very helpful if ucplus is managing a multi-tenant environment or if dedicated DDI numbers have been allocated to customers.

ucplus Operator Console also supports multi-site operation enabling an operator on a single site to distribute calls to other connected sites. (Note: this requires prior set up of ucplus multi-site)