Overviewucplus Operator Console is a full screen client application designed to make your phone easier and more convenient to use.
ucplus Operator Console is a fully featured PC Console application incorporating many of the benefits of ucplus, including:
- Extension or User status
- A range of dialling options
- Full CRM/Database integration for both directory searching, dialling and 'popping' contacts.
With ucplus Operator Console, it is possible to automatically pop a script and associated notes when a DID number is called. This is very helpful if ucplus is managing a multi-tenant environment or if dedicated DDI numbers have been allocated to customers.
ucplus Operator Console also supports multi-site operation enabling an operator on a single site to distribute calls to other connected sites. (Note: this requires prior set up of ucplus multi-site)