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Solutions brochure

Product Support Lifecycle

PC Software

Version Iteration Current Status End of Support Date
< 2.1   End of support 1st March 2012
2.1   End of support 1st March 2012
2.2 10 End of support 1st March 2013
2.3 10 End of support 1st March 2014
2.4 26 End of support 1st April 2016
2.5 37 Supported 9th January 2018
2.6 10 Product Version - Supported



Mac Software

Version Iteration Current Status End of Support Date
2.4 4 End of support 1st March 2014
2.4 5 End of support 1st April 2016
2.4 11 End of support 25th May 2017
2.6 2 End of support 14th September 2017
2.6 13 Production Version - Supported



Android Client Software

Version Iteration Current Status End of Support Date
2.5 1 End of support 16th March 2017
2.6 10 Production Version - Supported  



iOS Mobile Client Software

Version Iteration Current Status End of Support Date
2.4 7 Production Version-Supported


Windows Mobile Client Software

Version Iteration Current Status End of Support Date
2.4 7 End of life 14th April 2017



What does "Supported Version" mean?

When you use a supported version and subscribe to Software Assurance, you can get technical support for the given version. If your version is no longer supported, we're not be able to provide support even if you have a valid software assurance contract and we suggest that you upgrade to a supported version or, preferably, to the latest available version.

Version Support Policy

Any new major or minor release is supported for a minimum period of 12 months. Please review the support table for latest information on supported versions.

Important Notes

ucplus systems that are not licensed for Software Assurance will be unable to upgrade to later major or minor versions of the software. It should be noted that Iteration upgrades within a major/minor release do not require the ucplus system to be licensed for Software Assurance.