ucplus Server Information

Minimum Version Required:

3.5.21 requires 3.1 version

Installation Notes:

To perform an installation you will need the IP address of the PBX. You will also require a TAPI License on the PBX.
The phone system needs to be on the same subnet as the UC Server, and preferably connected to the same switch.
Having multiple network adapters on the UC Server can prevent us from connecting to the phone system.

Directory Download:

Extensions

Advisories:

Do not install ELG TAPI driver (not required), this will cause issues. TAPI license is required only,

Connection Information

Type:

Tapi

Requirements:

3rd Party TAPI license
Do not install ELG TAPI driver (not required)

Firewall Requirements:

eMG80 - UDP: 5588

PBX Information

Architecture:

The eMG80 connects to the LAN via the network socket on the main unit. The local IP address and other network settings are set through programming. Programming is performed using the HTML interface.

Driver Requirements:

Included

WAN Connectivity
Directory Support
Trunk Monitoring
Analog Phones
Agent Features
Call Tracking Support
CLI Retention Support
Type Make Call Hang up Answer Deflect Blind Transfer Supervised Transfer Hold Pick up Send DTMF Call Fwd Dialback
ELG Handsets
UCS Softphone