ucplus Server Information

Minimum Version Required:

2.4.0

Installation Notes:

To perform an installation you will need the IP address of the PBX.

Directory Download:

Extensions

Advisories:

When a Cancel Transfer is performed the call reverts to a ringing state.

Forward and DND are not supported features.

Connection Information

Type:

CSTA

Requirements:

3rd Party CSTA license is required.

Firewall Requirements:

TCP: 2555

PBX Information

Architecture:

The Alcatel OmniPCX Office connects onto the LAN through the network socket on the front of the unit. The local IP address and other network settings are set through the OMC administration software

Driver Requirements:

Included

Other Requirements:

Since rel. 10 the "Authorize external CSTA application" box needs to be checked under System Miscellaneous -> IP Services of the OMC.

WAN Connectivity
Directory Support
Trunk Monitoring
Analog Phones
Agent Features
Call Tracking Support
CLI Retention Support
Type Make Call Hang up Answer Deflect Blind Transfer Supervised Transfer Hold Pick up Send DTMF Call Fwd Dialback
Alcatel Handsets
Generic SIP handset